Every acquisition from www.furnidisc.com is a commitment to exceptional quality and design. To secure your selected piece, immediate payment is required through our encrypted and secure checkout portal. We proudly accept major credit cards including Visa, Mastercard, and American Express, as well as PayPal. Your transaction must be fully authorized before the meticulous process of preparing your order commences. In the uncommon event of a payment authorization failure, we retain the right to cancel the corresponding order. For our international clientele, please be advised that your financial institution may apply currency conversion fees, which are beyond our control. We price our curated collection in USD, reflecting the premium materials and craftsmanship inherent in every Furnidisc piece.
Following a successful transaction, an automated order confirmation will be dispatched to the email address you provided. This document is your formal receipt and the binding agreement for your purchase, detailing the items, their specifications, the financial summary, and the preliminary shipping information. We urge you to examine this confirmation with care to ensure every detail aligns with your vision for your space. Should any detail not meet your expectation or contain an inaccuracy, it is imperative to notify our dedicated service team at [email protected] within 24 hours of placing your order. This allows us to address potential issues proactively before the fulfillment process advances.
Our collection represents limited-run, design-focused furniture. While we employ sophisticated inventory management, the handcrafted nature and premium sourcing of our materials mean certain items may experience higher demand than anticipated. If your chosen item becomes unavailable after your order is placed, we will notify you via email within 48 hours. You will then have the option to await a future production run, which can vary from 3 to 6 weeks, or accept a prompt and full refund. We cannot guarantee the perpetual availability of any specific finish, fabric, or design showcased on our site. All pieces are subject to prior sale until the specific item in your order has been allocated, inspected, and prepared for shipment.
To ensure your Furnidisc item arrives in impeccable condition, each order undergoes a careful preparation and quality assurance process. This typically requires 3-5 business days before the item is ready to leave our facility. During peak seasons, such as holidays or major sales events, this processing period may extend to 5-7 business days. Upon dispatch, you will receive a shipping confirmation email with tracking details. Given the size, weight, and careful handling required for premium furniture, domestic deliveries generally occur within 10-18 business days. International shipments require 18-30 business days for delivery, heavily dependent on destination country customs procedures. Delays incurred by shipping carriers or customs authorities are outside our responsibility, though we will assist where possible.
We are confident you will love your Furnidisc furniture. To ensure complete satisfaction, we offer a 21-day return period from the date of delivery for store credit or exchange. The item must be in its original, unused, and unassembled condition, with all packaging materials, hardware, and documentation intact and included. Custom-made, clearance, or final sale items are expressly non-returnable. To initiate a return, please contact our service team at [email protected] with your order number. After review, we will provide detailed instructions. A prepaid return label may be issued for qualified returns due to our error; otherwise, the customer is responsible for return shipping costs. Please note that original shipping fees are non-refundable. Upon receipt and inspection of the returned item at our warehouse, store credit or an exchange will be processed within 10-14 business days.
All prices listed on www.furnidisc.com are in United States Dollars (USD) and include applicable sales tax for orders shipped within jurisdictions where we are required to collect it. As a purveyor of high-end furniture, we source rare materials and collaborate with skilled artisans; consequently, we reserve the right to adjust prices without prior notice due to fluctuations in material costs, currency exchange rates, or shipping tariffs. The price confirmed at your checkout is the price you will be charged. Promotional offers cannot be combined unless specifically stated. For orders shipped outside the United States, any and all import duties, taxes, brokerage fees, or customs charges are the sole responsibility of the recipient. These are determined by your local authorities and are not included in our item or shipping costs.
For any questions concerning your order, our policies, or your Furnidisc piece, our customer service team is your dedicated point of contact. Please reach us via email at [email protected]. We strive to respond to all inquiries within 48 hours during standard business days. To facilitate a swift and accurate response, kindly include your order number and relevant details in your communication. Business Address:
